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| Are you still with America Online? | |
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75%
of all reports of errors at the House are reported This is an incredible percentage. The Staff has seen hours and hours pass waiting for email to get to our AOL girls. It is the industries understanding that they are oversold on access and are having problems providing good service to their clients. (That was straight from a WAN Networks Analyst from Bell Atlantic.) Why have these issues.....when you can easily find fast, unlimited internet access accounts for under $10.00 a month without proprietary software and censorship? Microsoft internet explorer now appears to be "standard issue" with AOL. It is possible to run Netscape as well, but they do recommend a special version. We recommend FireFox. Most problems appear to happen to our girls that are using old, outdated versions of their browser. Make sure you are using the most current software available for you and the capabilities of your machine. Is
your AOL Email not getting to you? It appears there is a new fangled check box that is available for AOL users when signing up for their email that disallows mail from any other domain other than AOL. (Only the arrogance of AOL would make a design decision like this to confuse our girls) If you are not receiving your AOL mail, please check this first. Nothing is more frustrating (Except maybe a poorly trained sissy) than receiving rapid fire emails from one of our girls, and not be able to respond. And Our number one answer to this problem? Get a Sissify feMail account!
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A reprint from PC Worlds worst products of all time: How do we loathe AOL? Let us count the ways. Since America Online emerged from the belly of a BBS called Quantum "PC-Link" in 1989, users have suffered through awful software, inaccessible dial-up numbers, rapacious marketing, in-your-face advertising, questionable billing practices, inexcusably poor customer service and enough spam to last a lifetime. And, all the while, AOL remained more expensive than its major competitors. This lethal combination earned the world's biggest ISP the top spot on our list of bottom feeders. AOL succeeded initially by targeting newbies, using brute-force marketing techniques. In the 90s, you couldn't open a magazine (PC World included) or your mailbox without an AOL disk falling out of it. This carpet-bombing technique yielded big numbers: at its peak, AOL claimed 34 million subscribers worldwide, though it never revealed how many were just using up their free hours. Once AOL had you in its clutches, escaping was notoriously difficult. Several states sued the service, claiming that it continued to bill customers after they had requested cancellation of their subscriptions. In August 2005, AOL paid a $1.25 million fine to the state of New York and agreed to change its cancellation policies--but the agreement covered only people in New York. Ultimately the net itself--which AOL subscribers were finally able to access in 1995-- made the service's shortcomings painfully obvious. Prior to that, though AOL offered plenty of its own online content, it walled off the greater internet. Once people realized what content was available elsewhere on the net, they started wondering why they were paying AOL. And, as America moved to broadband, many left their sluggish AOL accounts behind. AOL is now busy re-branding itself as a content provider, not an access service. Though America Online has shown some improvement lately--with better browsers and email tools, fewer obnoxious ads, scads of broadband content and innovative features, such as parental controls--it has never overcome the stigma of being the online service for people who don't know any better. |
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